Lifetime Warranty

Do your rings come with a warranty?

Of course. We stand behind the quality and craftsmanship of our jewelry. K8 offers a free Limited Lifetime Warranty covering manufacturing defects and damages that may occur during shipping. 

All K8 Jewelry is created with the utmost care and attention to quality, and we and want you to enjoy your rings for a lifetime.

That said, it is important to note that regular wear and activities can affect the stability of your jewellery, especially rings because hands are active and busy throughout the day. 

In the rare event of faulty workmanship, you may send back your jewellery to us (at our expense) and we will repair or replace it.


Are there any exclusions?

Our Limited Lifetime Warranty excludes coverage of the following:

  • Wear and tear
  • Loss or theft
  • Damage caused by an unusual event, such as an accident or impact
  • The loss of a gemstone caused by everyday wear and lack of proper maintenance, such as having your prongs checked at least every two years
  • Tarnishing or corrosion of the metal caused by factors such as cholrine, make-up, salt water, skin acidity or perfume
  • Prongs wearing down over time and any resulting damage or loss of gemstones
  • An event where prongs are pulled away from your gemstones (ring catching on something, for example), making your gemstone more subscetible to falling out
  • Jewelry altered or resized in anyway whatsoever by a jeweller other than K8 Jewelry, unless otherwise authorized in writing by K8 Jewelry

Is my diamond covered by the warranty?

Diamond sales are final unless the accompanying certificates, videos and other documents do not match the diamond we set in your jewelry. We will provide you with all the information you need to be sure that what you chose is what you received. 

IMPORTANT: We stand behind every diamond we sell. That is because we will never let you buy a diamond from our website unless Kate, founder, gemmologist and certified diamond expert, has examined it it first to ensure you are getting the best value and quality.

For all enquiries, contact us between 10 am and 6 pm EST, Monday through Saturday at +1 514-554-3290. 
Or send us a message at kate@k8jewelry.com.


We are here to help

If you have any qestions, simply reach out.