Shipping & Delivery

We are proud to offer you complimentary shipping on all your orders, no matter where you live... in Quebec, Canada or beyond. Free shipping does not include returns and resizes. 

How do you ship my order?

We only ship by courier. We use Canada Post Xpresspost and Purolator for all shipping within Qubec and Canada. For international shipping, we use FedEx. 

  • A signature is required for all shipments at the time of delivery. 
  • Recipient's address must be a physical address (No P.O. Boxes).
  • A contact telephone number is required for all shipments. 
  • All shipments are fully insured.
  • Tracking: you will be provided with a tracking number once your order has been shipped. 

Do you ship internationally?

We ship worldwide, to countries allowing the importation of jewelry in precious metals and gemstones.

CUSTOMS & DUTIES
All K8 Jewelry is entirely craftedted in Montreal, Canada.
All orders shipped outside Canada are accompanied by the appropriate customs documentation.
Please note that the customer is responsible for all duties and taxes applied to the shipment by customs. 

When will I receive my shipment?

Each ring is individually handcrafted just for you by our master jewellers in our Montreal atelier. Care and attention goes into every detail to ensure that it is everything you hoped for.

FROM OUR COLLECTION
When you choose a beautiful ring from our bridal collection, it is usually ready to ship approximately 3 weeks after you place your order for the ring and diamonds. We always opt for overnight shipping, though delivery times will vary depending on where you live. 

CUSTOM & SPECIAL ORDERS
You have an idea for a custom design? It will be ready to ship approximately 4-5 weeks after the design is finalized and the gemstones are sourced.


Can I make changes to my order after it has been placed?

The best thing to do is call us to see how we can help you. Call us between 10 am and 6 pm EST, Monday through Saturday. Or send us a message at kate@k8jewelry.com.

We are here to help

If you have any qestions, simply reach out.