PRIVACY POLICY

PRIVACY POLICY

Last updated: September 8, 2026

K8 Jewelry ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and how we handle it.

By using our Site or services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree, please do not use our services.

1. WHO WE ARE

K8 Jewelry is a Quebec-based online retailer of engagement rings and wedding bands, proudly designed and manufactured in Quebec. Our website is operated from Canada, and your information is stored and processed in Canada.

2. INFORMATION WE COLLECT

  • We collect only the information needed to serve you:
  • Basic contact details: name, email address, phone number (if you provide it)
  • Order information: billing and shipping address, payment confirmation, email address, phone number
  • Account information: if you create an account, your username, password, and security questions
  • Shopping information: items you view, add to your cart or wishlist
  • Customer support information: details you choose to share with us when contacting us
  • Technical data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies

3. INFORMATION WE OBTAIN FROM THIRD PARTIES

We may receive information about you from service providers, including:

  • Shopify — our e-commerce platform
  • Payment processors — to complete purchases securely
  • Tracking technologies — pixels, cookies, and tags used on our Site or in our communications

All information obtained from third parties is treated in accordance with this policy.

4. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver your orders
  • Manage your account and returns
  • Provide customer support
  • Prevent fraud and manage access
  • Improve our website and customer experience
  • Meet legal and accounting obligations

Send marketing communications only if you have consented — you can unsubscribe at any time

5. SHARING YOUR INFORMATION

We do not sell your personal information. We share it only with trusted service providers who help us operate, including payment processors, shipping carriers, website hosting and analytics providers, and email service providers. These partners receive only the information required to perform their function and are bound by confidentiality obligations.

We may also disclose your information if required by law.

6. COOKIES AND ANALYTICS

Our website uses cookies to run and improve our store. For details on the cookies Shopify places on your device, see Shopify's Cookie Policy at https://www.shopify.com/legal/cookies.

You can disable cookies in your browser settings, though some site features may not function properly without them.

7. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

8. DATA SECURITY

We protect your personal information using appropriate safeguards, including secure connections (SSL/TLS), restricted access, and secure data storage. While no method of transmission is completely secure, we take reasonable measures to protect your data.

9. DATA RETENTION

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, meet legal requirements, and resolve disputes. When information is no longer needed, it is securely deleted or anonymized.

10. YOUR RIGHTS

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Withdraw consent to certain processing activities
  • Request deletion of your personal information
  • Request portability of your personal information
  • File a complaint with the Commission d'accès à l'information du Québec

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required by law.

11. CHANGES TO THIS POLICY

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date. Significant changes will be communicated to you directly where appropriate.

12. CONTACT US

If you have questions about this policy or how we handle your personal information, please contact us by email:

Email: info@k8jewelry.com

We respond within 5–10 business days.