FREE LIMITED LIFETIME WARRANTY
Do VIVE Engagement Rings and Wedding Bands Come with a Warranty?
Of course. We stand behind the quality and craftsmanship of our VIVE engagement rings and wedding bands, and offer a free Limited Lifetime Warranty covering manufacturing defects.
It is important to note that regular wear and activities can affect the stability of your rings because hands are active and busy throughout the day. In the rare event of faulty workmanship, you may send back your engagement or wedding ring to us (at our expense) and we will repair or replace it.
Are there any Exclusions?
Our Limited Lifetime Warranty EXCLUDES coverage of the following:
- Wear and tear.
- Loss or theft.
- Damage caused by an unusual event, such as an accident or impact.
- The loss of a gemstone caused by everyday wear and lack of proper maintenance, such as having your prongs checked at least every two years.
- Tarnishing or corrosion of the metal caused by factors such as chlorine, make-up, salt water, skin acidity or perfume.
- Prongs wearing down over time and any resulting damage or loss of gemstones.
- An event where prongs are pulled away from your gemstones (ring catching on something, for example), making your gemstone more susceptible to falling out.
- Jewelry altered or resized in any way whatsoever by a jeweller other than K8 Jewelry, unless otherwise authorized in writing by K8 Jewelry.
Contact Us for Assistance
If you have any questions, simply reach out. Send us a message at info@k8jewelry.com.